课外常识：大学英语投诉信范文

今天小编跟大家分享一篇有关大学英语投诉信范文，相信小伙伴们对这个话题应该也很关注吧，现在就为小伙伴们说说大学英语投诉信范文具体细节，小编也收集到了有关大学英语投诉信范文的相关资料，希望大家看到了会喜欢。

　　对于英语投诉信这样应用性很强的作为，作为大学生的我们并不会陌生。下面是学习啦小编给大家整理的大学英语投诉信写作范文，供大家参阅!

　　Dear Sir

　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

　　An early response will be appreciated.

　　Sincerely yours,

　　DELL

　　译文

　　先生：

　　我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。

　　但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。

　　我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。

　　请早日回复。

　　真挚的：DELL

　　Dear Sir，

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully，

　　Li Ming

　　Dear Sir：

　　With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for

　　compensation.

　　Yours sincerely，

　　Li Ming

来源：学习啦

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